Transforming finance operations
Modernising Compliance and Customer Experience
In UK’s financial landscape, regulatory demands are increasing while customer expectations for digital experiences continue to grow. Yet many institutions still rely on manual, outdated processes that are costly, inefficient, and prone to error.
Taktikal enables financial institutions to streamline critical workflows—from secure customer onboarding and AML compliance to MiFID assessments and ongoing risk monitoring. With intelligent automation, advanced electronic signatures, and seamless integrations, Taktikal helps reduce operational risk, improve compliance, and deliver a faster, more secure experience for clients.
Discover how financial institutions are using Taktikal to simplify complex processes, reduce drop-off rates, and stay ahead in a rapidly evolving regulatory environment.
Use cases
Trusted Authentication (KYC)
In today’s global financial landscape, secure and compliant client authentication is essential. Regulatory non-compliance can result in significant financial and reputational consequences. Taktikal enables financial institutions to streamline client verification through automation and advanced electronic signatures—ensuring speed, security, and compliance.
Effortless compliance (AMl)
With constantly evolving AML regulations, staying compliant can be challenging. Traditional digitisation efforts are often costly and time-consuming. Taktikal SmartFlows streamlines document processes and integrates seamlessly with internal systems, thereby saving time, reducing risk, and enabling compliance at scale.
Smooth Customer onboarding
Reducing drop-off rates and simplifying back-end processes are key priorities for financial institutions. With one-touch investment features, clients can seamlessly select and confirm their investment choices while completing compliance checks in a single streamlined flow.
Consolidated risk monitoring
Many organizations still manage risk assessments using large Excel files, a method that is both inefficient and prone to error. Taktikal Risk Monitoring automates the entire process and consolidates customer due diligence data into a single flow, enabling structured and consistent risk assessments.
Automated Assessments (MiFID)
Keeping up with evolving MiFID regulations through manual processes can be both time-consuming and costly. Taktikal SmartFlows automate investment assessments, enabling clients to submit information securely online. The solution is easily adaptable, helping organizations stay compliant in a constantly changing regulatory environment.
Trusted authentication (KYC)
Validating customer identities across borders is a growing challenge for financial institutions. In a global business environment, the need for secure and reliable authentication methods is more critical than ever. Relying on outdated approaches—such as passport photos sent by email—introduces significant risks, including non-compliance and potential data breaches.
Taktikal SmartFlows leverages live passport scanning, biometric verification, and forgery detection to confirm identities in real time and deliver advanced electronic signatures. These checks are completed within minutes, reducing friction while maintaining the highest standards of security and compliance.
Trusted digital identities strengthen compliance frameworks, enhance data protection, and support scalable international operations.
Results
effortless compliance (AML)
Keeping pace with evolving AML regulations can be resource-intensive and complex. Many institutions still rely on manual lookups and repeated communication with clients, increasing the risk of errors and delays. Falling short on compliance can lead to significant fines and reputational damage.
Taktikal SmartFlows simplify AML workflows by automating document handling with advanced electronic signatures and intelligent conditional logic. Customer data syncs seamlessly with internal systems, reducing manual tasks and improving process accuracy.
The result is a secure, efficient, and user-friendly compliance experience for both institutions and their clients.
Results
Smooth customer onboarding
High drop-off rates during onboarding are a common challenge for financial institutions. Complex back-end systems and manual processes for verifying user information often lead to friction, delays, and errors. In highly regulated environments, this also increases the risk of non-compliance and potential fines.
Taktikal SmartFlows streamlines the entire onboarding experience. Clients can select and confirm their investment choices while completing all required compliance checks within a single, fully digital flow. This reduces manual effort, enhances process security, and delivers a seamless onboarding experience that builds trust from the start.
Results
Consolidated Risk monitoring
Many financial institutions still rely on spreadsheets to manage risk assessments. This approach is time-consuming, prone to errors, and difficult to scale. Missed deadlines and outdated records can put compliance at risk and increase exposure to regulatory consequences.
Taktikal Risk Monitoring automates the entire process. Customer due diligence data is centralised into a single structured workflow, and reassessment notifications are delivered promptly to ensure timely reviews.
Due diligence processes can be renewed quickly and accurately, helping institutions stay compliant with minimal effort.
Results
Automated Assessments (MiFID)
Keeping up with evolving regulations such as MiFID II is a constant challenge for financial institutions. Manual processes are slow, prone to errors, and expensive to maintain. At the same time, firms face growing pressure to modernise and deliver a seamless client experience.
Taktikal SmartFlows automates investment assessments by enabling clients to submit required information securely through a digital workflow. The solution is easily adaptable, making it simple to stay compliant as regulatory requirements change.
This approach reduces manual effort, improves accuracy, and supports a more efficient and client-friendly process.
results
Curious about Smartflows?
Book a free consultation with our team to explore tailored solutions that fit your industry needs. No pressure — just insights and ideas to help you streamline workflows and stay compliant.
Viska Digital Assets simplifies onboarding by taking due diligence digital
By implementing Taktikal SmartForms, the Viska onboarding process was digital from the beginning. The features within SmartForms allowed them to build a custom onboarding process, white labeled for their own branding and customer comfort.
Trusted by 500+ B2b customers
Discover more about SmartFlows
SmartFlows from Taktikal is a visual builder that allows you to quickly and seamlessly build compliant flows so your customers can easily complete necessary steps to start doing business with you. With intuitive and user-friendly components you can create an industry-leading user experience.
Compliant and ready
Take the first step and let's connect
Reach out to us and let us know how we can help you get started.