Finance
Smooth finance operations
Modernising Compliance and Customer Experience
In the financial landscape, regulatory demands are increasing while customer expectations for smooth, digital experiences continue to grow. Yet many institutions have to still rely on manual, outdated processes that are costly, inefficient, and prone to error.
Taktikal enables financial institutions to streamline critical workflows—from secure customer onboarding and AML compliance to MiFID assessments and ongoing risk monitoring. With intelligent automation, advanced electronic signatures, and seamless integrations, Taktikal helps reduce operational risk, improve compliance, and deliver a faster, more secure experience for clients.
Discover how financial institutions are using Taktikal to simplify complex processes, reduce drop-off rates, and stay ahead in a rapidly evolving regulatory environment.
Trusted Identification
Validating customer identities across borders is a growing challenge for financial institutions. In a global business environment, the need for secure and reliable identification methods is more critical than ever. Often referred to as know-your-customer or KYC, relying on outdated approaches—such as passport photos sent by email—introduces significant risks, including non-compliance and potential data breaches.
Taktikal SmartFlows leverages live passport scanning, biometric verification, and forgery detection to confirm identities in real time and deliver advanced electronic signatures. These checks are completed within minutes, reducing friction while maintaining the highest standards of security and compliance.
Working with trusted digital identities strengthens compliance frameworks, enhances data protection, and supports scalable international operations.
RESULTS:
Verification in minutes
Increased trust and reliability
effortless compliance
Keeping pace with evolving AML regulations can be resource-intensive and complex. Many institutions still rely on manual look-ups and repeated communication with clients, increasing the risk of errors and delays. Falling short on compliance can lead to significant fines and reputational damage.
Taktikal SmartFlows simplify AML workflows by automating document handling with advanced electronic signatures and intelligent conditional logic. Customer data syncs seamlessly with internal systems, reducing manual tasks and improving process accuracy.
The result is a secure, efficient, and user-friendly compliance experience for both institutions and their clients.
RESULTS:
Lower drop off rates
Decreased cost and shortened onboarding time
Smooth customer onboarding
High drop-off rates during onboarding are a common challenge for financial institutions. Complex back-end systems and manual processes for verifying user information often lead to friction, delays, and errors. In highly regulated environments, this also increases the risk of non-compliance and potential fines.
Taktikal SmartFlows streamlines the entire onboarding experience. Clients can select and confirm their investment choices while completing all required compliance checks within a single, fully digital flow. This reduces manual effort, enhances process security, and delivers a seamless onboarding experience that builds trust from the start.
RESULTS:
Increased conversions
Improved user experience
Consolidated Risk monitoring
Many financial institutions still rely on spreadsheets to manage risk assessments. This approach is time-consuming, prone to errors, and difficult to scale. Missed deadlines and outdated records can put compliance at risk and increase exposure to regulatory consequences.
Taktikal Risk Monitoring automates the entire process. Customer due diligence data is centralised into a single structured workflow, and reassessment notifications are delivered promptly to ensure timely reviews.
Due diligence processes can be renewed quickly and accurately, helping institutions stay compliant with minimal effort.
RESULTS:
Optimised processes
Provides an efficient overview
Automated Assessments
Keeping up with evolving regulations such as MiFID II is a constant challenge for financial institutions. Manual processes are slow, prone to errors, and expensive to maintain. At the same time, firms face growing pressure to modernise and deliver a seamless client experience.
Taktikal SmartFlows automates investment assessments, like suitability and appropriateness assessments, as well as client categorisation. This enables clients to submit required information securely through a digital workflow. The solution is easily adaptable, making it simple to stay compliant as regulatory requirements change.
This approach reduces manual effort, improves accuracy, and supports a more efficient and client-friendly process.
RESULTS:
Ability to update anytime
Improved efficiency
Smooth client experience
Curious about Smartflows?
Book a free consultation with our team to explore tailored solutions that fit your industry needs. No pressure — just insights and ideas to help you streamline workflows and stay compliant.
Viska Digital Assets simplifies onboarding by taking due diligence digital
By implementing Taktikal SmartForms, the Viska onboarding process was digital from the beginning. The features within SmartForms allowed them to build a custom onboarding process, white labeled for their own branding and customer comfort.
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Dadi Kristjansson
CEO
discover more about smartflows
SmartFlows from Taktikal is a visual builder that allows you to quickly and seamlessly build compliant flows so your customers can easily complete necessary steps to start doing business with you. With intuitive and user-friendly components you can create an industry-leading user experience.
compliant and ready
GDPR
All workflows align with UK and EU regulatory frameworks and data protection laws.
Azure
Secure hosting in Azure with encryption at rest and in transit. Meets the highest standards for sensitive health and financial data.
ISO 27001 certification
Taktikal received ISO 27001 certification from BSI which confirms that Taktikal manages information security according to an international standard of best practises.
